FAQs

What are your current poolside procedures?

As a business, and in line with many of the locations where we hold lessons, we have decided to take a cautious approach to changing how our swimming lessons currently run. Full details below.

Don’t swim or attend a venue to bring a swimmer if you have a temperature or other possible symptoms.

Bring hand sanitiser and please use it before entering the pool area.

Temperature checks Please don’t swim if you have a temperature. We will be asking our instructors to do the same, so, as we endeavour to give you the same instructor each week this may not be possible if they are unfit to work.

Come swim ready to allow space for social distancing.

Bring all own equipment (googles, swim hat, float, armbands etc) as we are unable to provide kit at this time.

Children to arrive wearing inflated armbands unless they have achieved their 25m distance badge. This is to maintain swimmer safety as instructors for Caspian swimmers and above need to remain poolside.  

Please follow all signage at the pool and any instructions the staff might give you.

Parents cannot be poolside and we ask you to Keep a safe distance from other people. All waiting parents/carers must social distance and cannot be poolside. It is recommended they stay with their cars, only stepping forward to be with their child at the start and end of lessons. Please don’t bring any other family members unless absolutely necessary. 
If your child is under 3 you will be in the water with them (1 parent only).
If your child is aged 3 – 5 and moving into our Coral preschool stage our instructors will be in the water with them helping them to learn.
If your child is aged 5+ and is confident with group lessons, instructors will take over their care from parents at poolside. Teaching will take place poolside and if children are not swimming 25m confidently they will use armbands for safety reasons. Instructors will ensure swimmers are strong and confident with their strokes before armbands are removed. Please rest assured that we have level 2 experienced instructors teaching these groups, capable of achieving good results using our methods from poolside.

Changing facilities are not currently available before lessons to maintain one-way systems. It is possible to use changing facilities after lessons at the majority of our venues in line with social distancing guidance. Please check with pool teams on arrival.

Masks must be worn in enclosed spaces where social distancing is not possible or you are coming into contact with people you would not normally meet. If you come into the pool building for any reason, please wear a mask unless you are exempt. Children do not need masks. 

Parents, please wait in your cars during lessons Thank you for your help with this as we continue to run our lessons as safely as possible and help maintain social distancing. 

Please be considerate between lessons regards social distancing and be patient with others, allowing time for all to use changing room space when it is available. 

Refund requests We are not able to credit, deduct or refund any payments for lessons impacted by Government lockdowns due to Covid-19 for this term and any past or upcoming terms. More details on this are in our Terms and Conditions.

There will be someone at every venue for you to talk to.

Read our COVID Policy for Clients. (downloadable PDF)


What should I do if I no longer want to continue my swimming lessons?

Although we do enjoy seeing our swimmers progress along their complete Swimstylers journey you are free to leave the swim school at any time. However, in all cases (including illness and holidays) we do not offer refunds or credits in the event of this happening as the payment made secures the place for the full term. Read more in our full Terms & Conditions.


What equipment should I bring to lessons?

A swim hat, float, and goggles should be brought to every lesson, and children to Oceana level are to wear inflated armbands. Adults do not require armbands but should bring a float, googles and swim hat. Adults joining Parent & Baby lessons need swimwear only and do not need to wear hats.


What does my baby need to wear for lessons?

Babies to wear a swim nappy (disposable or reusable both ok) with normal swimwear over the top. There is no need for a neoprene nappy cover or a baby wetsuit but please use them if preferred. Please bring armbands to every lesson (ask at venue when appropriate for your child). Children in Parent & Baby lessons do not require a swimming hat.


How do I renew my lessons?

Our lessons typically follow school term dates and you will be emailed with next term’s renewal information. Spaces are limited due to our small class sizes, so lessons are booked on a first-come-first-served basis. We are not able to secure spaces without full payment.


When will you contact me?

Current term and important renewal information are sent to you via email. We have had reports of our emails unfortunately going into spam boxes. To avoid this please ‘add’ our email address to your address book to ensure you receive our important messages. Read more on our Privacy Policy.


Can I eat or take photos from the poolside?

No photography or filming is allowed during any of our lessons or at any pool location. No food or drink should be consumed on poolside or in the changing rooms.


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  • 1. Does my child have to learn in armbands?

    We really value armbands as a key teaching aid for our toddlers and young learners until they complete our Oceana improver level. Armbands are so great for helping children stay relaxed in the water while they learn how to keep the right body position. Read more about our teaching style for babies and the role of armbands in a recent blog post.

  • 2. Can we join your lessons half way through a term?

    You are welcome to join us once a term has begun. You will be charged only for the remaining amount of lessons. Due to the repetition of our weekly lesson plans it means that you will not miss out on anything!

Franchise Opportunities

Angela’s Swim School began in 2002 by Angela Wilson. Angela is an ex-international and Commonwealth swimmer who, at just 15 years old, was British champion for both 400 and 800 metres freestyle.
Angela began teaching swimming lessons in between training for competitions, driven by her passion to give back to the community and to a sport that had given so much to her. She is passionate about teaching her students to swim in a confident and enjoyable manner, and is dedicated to ensuring they don’t just learn to swim, but to learn to swim with style!

How to Book

We tailor our swimming lessons to the needs of all our students. If you’d like to book or want to know about our prices and available lessons, contact your nearest Angela’s Swim School.

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